by WBAdmin | Jun 6, 2017 | Leaders & Leadership, The Changing Face of Sales
After-sales surveys are thought of as an invaluable part of the sales process by most large-scale B2B sales organisations. They’re at the heart of after-sales service, gauging buyer satisfaction and helping your people with deal and process reviews. They...
by WBAdmin | May 18, 2017 | Leaders & Leadership
Sales objections don’t just spring from nowhere. You might find that in deal reviews your people are telling you that’s what happened – everything was ticking along nicely with the prospect and then BAM – and it can feel that way to front line...
by WBAdmin | Aug 8, 2016 | Leaders & Leadership
Losing a big deal can be a nightmare, right? For your organisation, sure, and for you as a leader – if it’s big enough the chances are the buck stops with you. But that’s no excuse for failing to manage your people properly when things go belly up. Come...
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