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Sales Directors: Straightening Out Your Set Up

by WBAdmin | Oct 20, 2015 | Improvement, Sales Managers, The Changing Face of Sales

So, you’re a Sales Director. Some of you will have been sitting pretty up there on Mount Olympus for a while now. Others will just have been promoted and still be feeling like Hall of Famers. Either way, it’s good to feel good about it; great to appreciate how far...

Managing Real Customer Relationships in the Age of CRM

by admin | Sep 30, 2015 | Improvement, Sales Managers, Sales People, The Changing Face of Sales

We live in the age of CRM. Sales floors and account manager’s offices—the once-beating, bustling hearts of organisations—have fallen quiet, their primal rush and noise now replaced with a few people tapping on their keyboards and squinting at their screens. You might...

Talking Normal and the Comms Conundrum

by admin | Sep 8, 2015 | Sales Managers, The Changing Face of Sales, Visual Communication

Following a recommendation from a friend (we’d been discussing playing ‘Buzzword Bingo’ in meetings when we were both sales reps), I found myself on Tim Phillips’s blog, Talk Normal. For those of you who don’t know, Tim is a journalist who has written for all sorts of...

Getting the Most out of Face Time with Customers

by admin | Aug 5, 2015 | Improvement, The Changing Face of Sales, Visual Communication

Emails are too easy to ignore. We’ve all done it, and we’ve all had it done to us. Phone calls get put off or rushed, channelled through an assistant or an intern. God knows that WebEx and teleconferencing have their own set of challenges (life going on in the...

Simple Tips to Become the Most Productive Salesperson Ever

by admin | Jul 27, 2015 | Improvement, Sales People, The Changing Face of Sales

Productivity secrets, habits, and hacks vary for everyone. In the sales industry, improved productivity can translate to a more efficient sales process and a higher close rate. So what’s a salesperson to do? I found this infographic from Salesforce online this week,...

Sales and Marketing Directors: How You Close the Gap (Properly)

by admin | Jul 7, 2015 | General, Improvement, Sales Enablement, Sales Managers, The Changing Face of Sales

Last week we talked about that most-discussed and least-understood of things: the sales and marketing gap. It manifests itself in all sorts of ways, but it’s essentially a hangover from a time when sales and marketing could afford to be completely separate...
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