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Sales Directors: Straightening Out Your Set Up
So, you’re a Sales Director. Some of you will have been sitting pretty up there on Mount Olympus for a while now. Others will just have been promoted and still be feeling like Hall of Famers. Either way, it’s good to feel good about it; great to appreciate how far...
Why Your Staff Will Quit and How You Can Hold Onto Them
People get bored at work. That’s been a problem forever—I bet there were bored Romans building straight roads, bored Aztecs dragging sacrifices up pyramids, bored pirates sailing the Spanish Main. Part of this boredom is inevitable in some jobs—people doing more or...
Managing Real Customer Relationships in the Age of CRM
We live in the age of CRM. Sales floors and account manager’s offices—the once-beating, bustling hearts of organisations—have fallen quiet, their primal rush and noise now replaced with a few people tapping on their keyboards and squinting at their screens. You might...
How Your Teams Can Avoid Common Video Call Mistakes
There’s a huge area of visual communication in business that we haven’t touched on since the new Whiteboard Strategies site went live, and that’s video calls. People occasionally assume that I wouldn’t be a big fan of video calls, and I can see where they’re coming...
Talking Normal and the Comms Conundrum
Following a recommendation from a friend (we’d been discussing playing ‘Buzzword Bingo’ in meetings when we were both sales reps), I found myself on Tim Phillips’s blog, Talk Normal. For those of you who don’t know, Tim is a journalist who has written for all sorts of...
Numbers are Boring: Sales Enablement Goes Visual
Numbers dominate sales teams. You need to hit your number or you’re out, your pay is incentivised, numbers talk, numbers matter. Now, even if we ignore the fact that half the time a team’s number has been plucked out of the air by an accountant with no grasp of...
How and Why are Visual Comms so Effective?
When I wrote The Visual Communications Book, I had a clear aim in mind. The book is designed to explain clearly and concisely to people exactly how they can leverage words, pictures and whiteboards to sell big ideas. I wanted to explain just how easy and effective...
Presenting 101: Is Less More… Or Just Less?
We talked in the first Presenting 101 piece about the importance of the presenter-presentee dynamic, and how you can harness and use that dynamic to drive your presentation towards a pre-decided end result. This article is closely related to that one – it’s a slightly...
Presenting 101: The Presenter / Presentee Relationship
This series was going to be called ‘Pitching 101’, until I realised that we’re not actually just talking about sales pitches at all – we’re talking about presentations. It might be a sales pitch, but it could as easily be a presentation to your own staff explaining...
