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Getting the Most out of Face Time with Customers
Emails are too easy to ignore. We’ve all done it, and we’ve all had it done to us. Phone calls get put off or rushed, channelled through an assistant or an intern. God knows that WebEx and teleconferencing have their own set of challenges (life going on in the...
Simple Tips to Become the Most Productive Salesperson Ever
Productivity secrets, habits, and hacks vary for everyone. In the sales industry, improved productivity can translate to a more efficient sales process and a higher close rate. So what’s a salesperson to do? I found this infographic from Salesforce online this week,...
Why Your Value Proposition Isn’t Delivering
There’s a sort of catch 22 when it comes to hiring sales talent. On the one hand, a lot of the nicer people are the quieter ones, and there’s no point in hiring shrinking violets. On the other hand, the character attributes that make good sales people can also make...
Powerpoint is Making You Stupid and Losing You Money
“We Have Met the Enemy and He is PowerPoint” NY Times Headline, 2010 An article I read this week told me that the “NASA report on the 2003 crash of the Columbia space shuttle indicated engineers had become too reliant on presenting complex information in jumbled...
Sales and Marketing Directors: How You Close the Gap (Properly)
Last week we talked about that most-discussed and least-understood of things: the sales and marketing gap. It manifests itself in all sorts of ways, but it’s essentially a hangover from a time when sales and marketing could afford to be completely separate...
Sales and Marketing Directors: Time to Close the Gap
Back in the day, we thought that the guys in marketing were the enemy. Salespeople were the grafters, the hungry ones. Driven, results focused, keen to deliver. Marketing types were wishy-washy, a load of would-be writers and artists drinking their coffee black and...
GOOOOD MORNING ENABLEMENT TEEEAMS – Stop Training, Start Enabling.
Training should only ever be a word in the sales industry. We talk about delivering training,training your sales people to use new resources, training New Hires to get them up to speed with how the sales floor, support tech and commission bands work. We talk about...
What the Philae Comet Lander ‘Waking Up’ Can Teach Salespeople
Last year we wrote about how Kim Kardashian’s internet-breaking bum had pipped the Philae comet lander to a lot of front pages online. The aftershock from ‘that’ photoshoot lasted a few weeks – significantly longer than the 60 hours of life the Philae lander had in it...
Salespeople: Walk the Road Less Travelled
My answer to that classic sales pitch question “What keeps you awake at night?” is simple: usually the radio. Where normally I drift in and out of sleep in the wee hours soundtracked by Planet Rock’s typically restful graveyard shift – Deep Purple, Sabbath... proper...
